Bt infinity slow download, fast upload on desktop, very fast on iphone. Bt now offers 10mbps with its standard broadband, 36mbps with its superfast fibre essential, 50mbps with its superfast fibre previously known as bt infinity 1 and 67mbps for superfast fibre 2 previously bt infinity 2. The comcast traffic had this problem but the dsl did not. Importantly, the upload speed is always fine 7mbs on average with speedtest. Bt infinity download and upload speed being very unstable. Bts superfast fibre packages come in a choice of three speeds. Ee and others, as well as bt and virgin medias fibre offerings claim upload. Infinity 2 subscribers will see their download speeds almost double, reaching 76mbps rather than the. One is a bt modem which is connected via ethernet to the bt router. Bt ultrafast 1 and 2 run at max download speeds of 152mbps and 314mbps respectively and, uniquely here in the uk, add a 100mbps. Cisco switchingrouting slow upload speed behind 2811. After an engineer suggested that i would be better off on a fixed line i asked bt to do just that, and to cap my line at 500kbps. Average mobile broadband virgin media vodafone home bt broadband ee. Oct 12, 2015 ive got it coming should have had it two weeks ago but bt openreach are being their usual incompetent selves.
You can watch iplayer with less interruption and hd video with less buffering. Its worth noting that bts midtier package, bt superfast fibre, is considerably faster than bt superfast essential yet costs almost the same price. Sky superfast fibre is much cheaper than bt superfast fibre 2, but a bit slower. Internet providers such at bt broadband, virgin media and sky used to try. Companies who need fast upload speeds pay for it and use sdsl. Hi mark if you want your hh3 to use the n setting only, all you have to do is open your home hub manager, then go to advanced settings, click on wireless on this page select the wireless interface type drop down bar and select 802. I have tested the speeds and my download is the same as before about 35 to 36mbps but my upload speed is now 6. Bt infinity slow after installation page 1 home cinema. However, my upload is is now capped at 288kbps slower than before.
Oct 04, 2019 its worth noting that bt s midtier package, bt superfast fibre, is considerably faster than bt superfast essential yet costs almost the same price. When i signed up for the service i was given an online estimate of 57. Infinity is far slower than standard adsl for those in. Hi, i had bt infinity 2 installed yesterday, and all seems to be working fine. If you are considering using the internet for transferring large files then you should look for a broadband package that offers fast upload speeds. Following our recent tales of woe regarding a bt infinity installation see here for first part of saga and that despite the optimism of bts sales people who claimed we would get 80mbps download speed we have in fact maxed out at 1. I know its early days and the connection is still probably training, but i am bemused by the fact that the upload speed is higher than the download. Bt infinity broadband doubling download speeds at no extra. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. Nov 28, 2014 i think upload and download speeds are always very different with uploading being very much slower, perhaps because much of the demand is for downloading material. Slow wifi connection to bt infinity 2 hp support community. So, the best upload speeds are, unsurprisingly, on the topend packages. There seems to be no download increase on the trial and only a 5mbps upload increase is this normal. I ran into your blog post got slow download but fast upload speeds over wireless.
Finally, you can access bt wifi hotspots for free across the country with all broadband deals. My upload is around 400kbps and is far more stable. Bt also starts with 36mbps, but also offers 50mbps and 67mbps speeds, thereby offering a faster top speed than sky, and more choice. In comparison, where virgins speeds were previously way faster than those of bt, they are now even faster. On delivery, the bt infinity system being tested would regularly deliver around 30mbs download and more than 10mbs upload. Weve just been upgraded to bt infinity and to take full advantage of it i believe you need the bt home hub 5. But you also want to be able to send emails and open webpages fast and that is where the upload speed. In fact, sometimes the upload speed is faster than download.
Ive been a bt infinity customer for the last two years, and so felt very pleased with myself for negotiating with bt customer services to send me a free hub 5. Bt can also offer mobile phone deals, piggybacking on ees network. Dec 16, 2019 the screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. These numbers are taken from comcasts speed test my isp. This is the internet equivalent of the rush hour, when lots of people are using the shared elements of the network at the same time. Infinity is far slower than standard adsl for those in rural areas. Outlook cant send emails to bt server microsoft community. Call bt, they say theres nothing wrong and do the infamous turn it off and on check. Cisco switchingrouting slow upload speed behind 2811 router.
Hi all, ive had bt infinity for 5 days now and was initially very happy. Jan 31, 2020 superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. Either way, all of bt s fibre packages meet the definition. I think that the single band atheros chip cant handle the full bandwidth because its only a single channel. This gives me a far more stable connection with a fairly constant 576kbps download speed. I have tested a laptop with a broadcom single band chip and the download speed was even slower than the upload one. This lets you do more online, with everyone online together, and its great for downloading or streaming movies, tv shows and music. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. Sep 14, 2017 there are casual tests and serious tests. And secondly, is there any usual or wellknown reason for the poor upload speed of 1.
Download speed is the rate at which data is transferred to your bt hub. I had infinity installed today and the engineer told me that he was getting 50mbps download and 18mbps upload. Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. So, if the faster fibre is available, its probably worth going for it. This happened to me too when i moved to comcast but i had dsl running in parallel.
Home broadband report pdf noted that average home download speeds. The above info is correct at the time of writing, but do be aware that providers official upload speeds can change, even when download speeds dont. Uk broadband service bt infinity is increasing its speeds for customers starting tomorrow. Fibre optic broadband infinity superfast fibre packages. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of. Covid19 snapshot of internet traffic from ee and virgin media. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. To run a casual test, go to any broadband speed checker and run the test in a browser. Bt infinity broadband checker estimates that i should be getting 49. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of up to 19 mbits. Bt infinity 1 download speed slower than upload sp.
It is obviously a problem with my pc because everything else on the network ps3, laptop have great signals with no problems. Today, bt has launched two new ultrafast fibre broadband packages. Bt s superfast fibre packages come in a choice of three speeds. With the expectation of better reliability and faster wifi speeds, i ripped open the box as soon as it was delivered and swapped out the old openreach modem and hub 3 for the new allin. Bt, sky, talktalk and other smaller isps offer fibre products with up to 80mbps downstream and 20mbps upstream, depending on your distance to the street cabinet. Download much slower than upload speed on wifi bt community. Threaten the engineer call out cost, then the engineer doesnt even turn. The new product, which was first confirmed during early july 20, is arguably still. Apr 09, 2019 the above info is correct at the time of writing, but do be aware that providers official upload speeds can change, even when download speeds dont. Threaten the engineer call out cost, then the engineer doesnt even turn up. Looking in march 2018, you can chop and change to find the bundle you want.
Is there an alternative to bt infinity moneysavingexpert. Ive got it coming should have had it two weeks ago but btopenreach are being their usual incompetent selves. We have two bt boxes which came with the infinity setup. They said it would take 2 months to for them to come and set it up and i said that was fine. Ive followed all the bt advice for improving speeds. Ive opted for infinity 3, as i dont think 4 will give me any real world difference. When i do a speed test, i get around 15mbps down, and about 18mbps up. Has given 1mb download and upload speeds for the past five months. Either way, all of bts fibre packages meet the definition. Bt superfast fibre gives you a superfast fibre optic broadband connection with average speeds of 67mb. In theory it should eventually be possible for anybody with a slower fttc line to order the fttp product through a fttpondemand fod solution but this is currently still being rolled out and isnt yet supported by either of the above packages. I checked some internet fouruoms and some people were saying.
Bt launches 152mbps and 314mbps ultrafast fibre packages. Thats only around 50% of the offer, but its probably good. Got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. The download speed is important so you know how well you can stream movies or get your pictures and music. My fibre broadband speeds were always less than they were supposed to be and it was recommended to me to use the separate openreach modem you can buy, which caused some impressive changes. On typical home broadband, upload speeds are considerably slower than download speeds, so dont be alarmed. Is there an alternative to bt infinity moneysavingexpert forum. Choose the broadband you want, decide if you want extra landline calls, and then add subscription tv and. Home broadband upload speeds are generally much slower than download. Hello, i have infinity and have had problems with download speed for the last few weeks. No remedial action provided by bt despite spending a few hours on the phone. Apr 11, 2012 uk broadband service bt infinity is increasing its speeds for customers starting tomorrow. I think upload and download speeds are always very different with uploading being very much slower, perhaps because much of the demand is for downloading material.
For the upload portion of the test, a similar process occurs but random data is. Aside from the advantages of much faster upload speeds handy when you. Not everyone can, because its still a relatively new technology and hasnt yet reached every corner of the country use our postcode checker to see if its available in your area. Bt broadband vs virgin media broadband which is best. Have enjoyed bt infinity 2 for 6 weeks now with download speed of 76mbps and upload speed of 19mbps. Their services might be faster or slower than bt wholesales, but. I have not seen anywhere where the owner can limit the bandwith themselves. It is the fastest that is available to most homes because its the fastest you can get over a phone line and most homes have a phone line, but really quite slow by comparison to any other operator, and the further you are from the cabinet, t.
Im not getting the expected stay fast guarantee or. Mar 10, 20 recently my desktop has experienced very slow download speeds 0. Basically, if you want faster download and upload speeds you more choice than ever before. Jun 25, 2012 on delivery, the bt infinity system being tested would regularly deliver around 30mbs download and more than 10mbs upload. A few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible.
Jan 28, 20 a few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible. The openreach engineer who set it up specifically told us not to plug anything into the bt modem. I have now had bt infinity for a week now and it is slower than my oringnal broadband package. However, i am not sure i am getting the full upload speed i should be getting. Bt infinity 1 download speed slower than upload speeds i have carried out for tests on the bt wholsales website and got the following results. On mothering sunday, virgin media saw a spike in upload traffic as. It can therefore connect directly to your bt infinity line without the need for a separate modem or. Current connection speed averages around 20 mb with download speed similar and upload speed around 4. This will vary throughout the day and is likely to be slower during busy periods, especially between 810pm. Linksys wrt160n router download speed slower than upload. Bt infinity does badly in real world speed test kitguru. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Slow broadband isnt just caused by issues with the network. I think there is a maximum download speed of 10mbps on bt fon etc.
Chart showing the average download speeds across tests carried out by users of the. Broadband and mobile providers ee bt and virgin media uk have. Nov 29, 2014 my fibre broadband speeds were always less than they were supposed to be and it was recommended to me to use the separate openreach modem you can buy, which caused some impressive changes. Bt fibre broadband vs sky fibre broadband which is best. My other laptop with intel 7260ac had about 74mbps a minute later. A bt infinity router fibre router does not have a builtin modem and must be used with the openreach modem. From april 15th bt increased the maximum broadband speed for new bt infinity 1 customers from up to 38mbps to up to 52mbps, which could reduce the time it takes to download movies, tv shows, games. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Poor upload speed on bt infinity broadbanterbanter. But its not the download speed, which various tests say is still over 50mbpsbut the upload speed which has suddenly fallen to 0. We used to have a 3 but the engineer said it wouldnt work with infinity so we now have a hub5 dual band. Bts technical support have checked my computer and told me that the problem is their server and that theres not much they can do. The screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. I have run numerous tests with wired laptop and all other equipment disconnected.
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